Privacy Policy for Commercial Waste Charlton

At Commercial Waste Charlton, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our services.

Information We Collect

We collect various types of information to provide and improve our services:

Personal Identification Information: Name, email address, phone number, and company details.
Usage Data: Information on how you access and use our services.
Location Data: Geographic location to optimize our service routes.

How We Use Your Information

Your information is utilized in the following ways:

Service Delivery: To provide and manage waste collection services efficiently.
Communication: To respond to inquiries, provide updates, and send important information.
Improvement: To enhance our services based on usage patterns and feedback.

Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

Contractual Necessity: To perform our obligations under the service agreement.
Legitimate Interests: To improve our services and business operations.
Compliance with Legal Obligations: To adhere to relevant laws and regulations.

Data Protection and Security

We implement a variety of security measures to maintain the safety of your personal information:

Encryption: Protecting data during transmission and storage.
Access Controls: Restricting access to authorized personnel only.
Regular Audits: Conducting assessments to identify and address vulnerabilities.

Data Retention Policy

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

Your Rights

Under data protection laws, you have the following rights regarding your personal data:

Right to Access: You can request access to your personal data.
Right to Rectification: You can request corrections to inaccurate or incomplete data.
Right to Erasure: You can request the deletion of your personal data under certain conditions.
Right to Restrict Processing: You can limit the processing of your personal data.
Right to Data Portability: You can request the transfer of your data to another service provider.
Right to Object: You can object to the processing of your data for specific purposes.

Exercising Your Rights

To exercise any of these rights, please contact us through the channels provided in this policy.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential Cookies: Necessary for the operation of our website and services.
Performance Cookies: Help us understand how users interact with our services.
Functional Cookies: Enable enhanced functionality and personalization.

Managing Cookies

You can control the use of cookies through your browser settings. Please note that disabling certain cookies may affect your ability to use our services effectively.

Third-Party Sharing

We do not sell, trade, or otherwise transfer your personal data to third parties except in the following circumstances:

Service Providers: Trusted third parties who assist us in operating our services.
Legal Requirements: When required by law or to protect our rights.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates through our services.

Effective Date

This Privacy Policy is effective as of April 27, 2024.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Parental Consent

If we become aware that a child has provided us with personal information without parental consent, we will take steps to remove that information from our servers.